IP ServerOne
Petaling Jaya, Selangor
Career Level
Junior Executive
Years of Experience
1 year
Job Type
Full-Time
Job Highlights
- Well-established & fast-growing IT Services Company
- Opportunity to build a rewarding career
- Work along with dynamic, innovative and supportive team
Job Description
Are you a keen person of helping people and good at solving problems?
Do you enjoy overcoming challenges and have joy when see things getting resolved? If this is you, we would like to meet up over a cup of coffee and let’s have a chat.
We are looking for a Problem Solver to help the community and share our knowledge to our clients.
Responsibilities
- You will be coordinating on project planning and execution, ensuring that projects are delivered on time, within scope & requirement and within budget.
- You will be developing project schedules, resource plans, risk management plans and track progress against them.
- You will be assisting on problem management processes, including finding the root cause analysis, defining corrective and preventive actions, and coordinating with other teams to implement solutions.
- You will be assisting the technical support team on technical issues raised by customers through tickets and provide customers with a resolution
- You will be analysing, monitoring & reporting the service performance metrics on existing services, identify areas for improvement, propose enhancement and upgrade plans, and communicate these recommendations to sales and customer technical teams.
- You will be conducting pre-sales technical analysis, provide clarification and technical expertise to support sales and customer teams.
- You will be developing and maintaining positive relationship with key stakeholders.
Competencies:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment and collaborate with cross-functional teams.
- Flexibility and adaptability to changing requirements and priorities.
- Continuous learning mindset to keep up with changing technologies and IT trends.
- Attention to details and commitment to delivering high-quality work.
Qualification Requirement:
- Bachelor’s Degree within related field or equivalent practical experience
- 1 – 2 years of relevant working experience is ideal, but fresh graduates are welcome to apply
Working-life:
- A team of friendly, smart and sincere colleagues working together to achieve high performance and good teamwork
- You will be given sufficient training and guidance on the job especially the understanding of virtualization technologies such as VMWare, Proxmox, Hyper-V and similar technologies.
- You will be also given adequate on-the-job-training for project deployment and service delivery.
- Opportunities to participate in team-building and social events to foster good teamwork.
Company Overview
IPSERVERONE is the leader in the provision of Managed Cloud Service aimed to simplify the cloud hosting journey and amplify the cloud seamless experience.
If you are interested in cloud infrastructure and the technology, how a data center operates, or what is the day-to-day of a managed cloud service provider. Then come and join our expanding team!
Picturing yourself working in an open space office with a bunch of IT geek but fun colleagues, a pantry full of snacks, and tons of activities and trips – if this excites you, IPSERVERONE is the right one for you.
Starting in 2003 with just a handful of staff, we now have over 70 staff delivering services beyond just quality, dedicated to our growing customers. At IPSERVERONE, we prioritize your career growth and morale – working alongside experienced seniors and management, you will be nurtured and guided towards your career path. In IPSERVERONE, we leave no man behind.
