IP ServerOne
Petaling Jaya, Selangor
Career Level
Junior Executive
Years of Experience
1 year
Job Type
Full-Time
Job Highlights
- Well-established & fast-growing IT Services Company
- Opportunity to build a rewarding career
- Work along with dynamic, innovative and supportive team
Job Description
Are you a keen person of helping people and good at solving problems?
Do you enjoy overcoming challenges and have joy when see things getting resolved? If this is you, we would like to meet up over a cup of coffee and let’s have a chat.
We are looking for a Problem Solver to help the community and share our knowledge to our clients.
Responsibilities
- You will be providing technical assistance on customer’s inquiries, troubleshooting and guide customers to solve their problems on our products and services offered
- You will be performing scheduled tasks such as server migrations, application installations, server maintenance
- You are responsible on the technical issues raised by customers through tickets and provide customers with a resolution
- You will be monitoring and responding to system alerts in a timely manner
Competencies:
- Fluent in spoken and written English.
- Possess basic understanding of operating systems such as windows and linux.
- Possess basic understanding of internet services such as web server, mail server and database server
- Essential to work on rotational shift
Qualification Requirement:
- Bachelor’s Degree within related field or equivalent practical experience
- 1 – 2 years of relevant working experience is ideal, but fresh graduates are welcome to apply
Working-life:
- A team of friendly, smart and sincere colleagues working together to achieve high performance and good teamwork
- You will be given sufficient training and guidance on the job especially the understanding of virtualization technologies such as VMWare, Proxmox, Hyper-V and similar technologies.
- You will be also given adequate on-the-job-training in cPanel, DirectAdmin and Plesk control panels, related to internet security such as firewall, web application firewall and antispam
Company Overview
IPSERVERONE is the leader in the provision of Managed Cloud Service aimed to simplify the cloud hosting journey and amplify the cloud seamless experience.
If you are interested in cloud infrastructure and the technology, how a data center operates, or what is the day-to-day of a managed cloud service provider. Then come and join our expanding team!
Picturing yourself working in an open space office with a bunch of IT geek but fun colleagues, a pantry full of snacks, and tons of activities and trips – if this excites you, IPSERVERONE is the right one for you.
Starting in 2003 with just a handful of staff, we now have over 70 staff delivering services beyond just quality, dedicated to our growing customers. At IPSERVERONE, we prioritize your career growth and morale – working alongside experienced seniors and management, you will be nurtured and guided towards your career path. In IPSERVERONE, we leave no man behind.
